For International Customers

Window film and paint protection film in Kobe | CAR HEART

One film can change
your car's future.

CAR HEART is a window film, paint protection film and wrapping specialist in Higashinada-ku, Kobe. Customers from overseas are welcome. Write to us in English and we will reply in English.

  • Since 1993
  • Film since 2009
  • 5,000+ cars
  • XPEL certified installer

Protecting the look of cars
in Higashinada, Kobe, since 1993.

Car Heart Co., Ltd. is a coating and film specialist. We have been installing films since 2009, on imported cars such as Porsche, Mercedes-Benz and Ferrari and on Japanese cars such as LEXUS and MAZDA.

Besides film, we handle coating, body and paint repair, and electrical work under one roof. The shop was expanded in autumn 2024, and the original building was renovated in summer 2025.

Film

Window film, paint protection film, wrapping, stickers and decals

Coating

Body, wheels, glass, leather, soft tops, and coating over paint protection film

Repair and electrical

Body and paint repair, headlight restoration, electrical work

A note on language

By message: English is fine

Please write to us in English by LINE or through the contact form. We read your message with the help of translation tools and reply in English. Agreeing the work, price and dates in writing before your visit keeps everything simple.

At the shop and by phone: Japanese

Our staff speak Japanese. At drop-off and collection, a translation app or a Japanese-speaking friend is helpful. For the same reason, we recommend messages rather than phone calls.

Our services

Three groups: windows, protection and appearance. The figure on the right is roughly how long we keep the car. The linked pages are in Japanese.

Paint protection film prices

The front end and full car are quoted for each car, because the price depends on the model, year and condition of the paint. The prices below are a guide. Send us the make, model and year, and we will reply the same day or within two business days.

Example of a front-end application

Front Full

Front end

from¥275,000tax incl.

Front bumper, bonnet, front wings, headlights and door mirrors. Protects the front of the car, where stone chips hit most.

At the shop: 3–7 days

Free extraDoor edges and door cups
Example of a full-car application

Full Body

Full car

from¥880,000tax incl.

The whole body, plus the door sills and sill plates. For owners who want to prevent everyday scuffs too, and for cars with matte paint.

At the shop: 7–14 days

Free extraPremium Pack (wheel coating and water-repellent coating on all windows) or leather coating

The free extras are examples. They depend on the area covered and the car, and we explain them with the quote.

Four things that change the price

  1. 01Size and shape of the carThese change the amount of film and the time needed to fit it.
  2. 02Area coveredFront end only, or the whole body. Added areas also change the price.
  3. 03Condition of the paintNew cars are covered as they are. For older cars, we discuss whether to polish the paint first.
  4. 04Type of filmOur standard film is XPEL ULTIMATE FUSION. The matte STEALTH film may cost extra.

Estimates are free. Depending on the time of year, we may be able to offer a better price than usual.
Single panels start from ¥4,400 (one door edge), with a minimum order of ¥33,000 (tax incl.).

Leaving your car with us

Because you are trusting us with an important car, we explain the warranty, payment, staff and workshop in advance.

10-year manufacturer warranty, and free checks and repairs

XPEL ULTIMATE FUSION, ULTIMATE PLUS and STEALTH come with a 10-year XPEL product warranty from the date of installation. If you sell the car, the warranty passes to the next owner.

For front-end and full-car customers, we offer a free check for lifting and peeling 3 to 6 months after installation. Any lifting or peeling caused by our work is repaired free of charge.

No deposit or advance payment

Payment can be made at any time up to collection. We accept credit cards, electronic money such as PayPay, cash and bank transfer.

For work of ¥500,000 or more, we may discuss the payment method with you.

No pressure to buy

We will never push you or ask you to decide on the spot. Listen to our explanation and take your time.

All our staff are non-smokers and keep a neat appearance. We want first-time customers and women to feel comfortable visiting the shop.

Film, coating and electrical work in one shop

We also handle interior and exterior coating and electrical work. We can coat over paint protection film, or combine the two by area, for example film on the front end and coating on the rest.

Our electrical work covers cars that need specialist knowledge and experience, such as Ferrari and Rolls-Royce.

You are welcome to see the shop

CAR HEART has more than 30 years of history. In autumn 2024 we expanded the shop with a new workshop and delivery area, and in summer 2025 we renovated the original building. If you would like to see where the work is done before deciding, please visit. Only some of our staff can show you around, so please contact us before you come.

How long we keep the car, and loan cars

The time depends on the car, the area covered and how busy we are. We give you the exact number of days with the quote.

Paint protection film
Full car7–14 days
Front end3–7 days
Single panels1–2 days
Windscreen2–3 days
Window film
Window film1–2 days
Wrapping
Full30 days
Half14 days
Partial3–7 days

Free loan car

We cannot provide a loan car for work that takes 10 days or more. Full and half wraps are not included. For full-car paint protection film it depends on the number of days, so please ask when you request a quote.

Which cars we work on

We can work on almost any car, whatever the make or year. If the paint is so weak that applying film could lift it, we may have to decline.

How it works

From your first message to the check after collection, in this order.

  1. Message us

    Send the make and model of your car and the work you would like, by LINE or the contact form.

  2. Quote

    We check photos or the car itself if needed, and tell you the price and number of days.

  3. Booking

    No deposit or advance payment is needed. If you would like to see the shop, please contact us first.

  4. Drop-off and work

    We check the condition of the paint together with you before we start.

  5. Collection and payment

    We show you the finish and explain how to care for it. Please pay by the time you collect the car.

  6. Free check

    If you wish, we check for lifting and peeling 3 to 6 months later.

FAQ

Do I need to speak Japanese?

No. Send us a message in English and we will reply in English. At the shop, conversation is in Japanese, so we agree the work, price and dates in writing beforehand.

What does the XPEL product warranty cover?

For 10 years from the date of installation, it covers yellowing, cracking, blistering and peeling caused by manufacturing defects. If you sell the car, the warranty passes to the next owner. To make a claim, you need the XPEL warranty card we give you at collection and a copy of the receipt showing the areas covered. Damage from outside such as stone chips, automatic car washes, water spots, accidents, and the use of ceramic coatings not made by XPEL are not covered.

What happens if the film lifts or peels after installation?

Lifting or peeling caused by our work is repaired free of charge. Minor lifting is repaired in place, and large areas are refitted. Because the condition depends on how the car is stored and used, we do not set a fixed warranty period. We check each car and respond case by case.

Can you remove film fitted by another shop?

Yes. We quote after seeing the car. Replacing or removing film that we fitted costs from free up to about ¥220,000 (tax incl.). In both cases the price depends greatly on the area and the condition of the film.

Can you work on older cars?

We can work on almost any car, whatever the make or year. If the paint is so weak that applying film could lift it, we may have to decline. The work is confirmed after we have seen the car.

Do I have to pay when I book?

No deposit or advance payment is needed. Please pay by the time you collect the car. As a rule, we do not accept payment after collection.

Can I visit just to look or ask questions?

Of course. We will not push you, so take your time after hearing our explanation. Only some of our staff can help, so please contact us before you come. Without an appointment, we may not be able to see you.

Location

Shop
CAR HEART Kobe (Car Heart Co., Ltd.)
Address
4-2-28 Sumiyoshi-Minamimachi, Higashinada-ku, Kobe, Hyogo 658-0041
Hours
9:00–18:00
Closed
Sundays, New Year and summer holidays

Staff are sometimes out even during opening hours. Please contact us before you visit.

Open in Google Maps

Tell us about your car,
and we will send a quote.

Send the make, model and year, and the areas you would like covered, by LINE or the contact form. If we need photos, we will tell you what to photograph. The contact form is in Japanese, but you can write in English.